Web Shop Manager in Greensboro, NC; Raleigh-Durham, NC; Charlotte, NC at ITG Brands

Date Posted: 5/2/2022

Job Snapshot

Job Description

If working for a company that values its people and recognizes the importance of work/life balance is appealing to you, look no further than ITG Brands!

 

WHO WE ARE


ITG Brands is the U.S. division of Imperial Brands. We are the nation's third-largest tobacco company with offerings of some of the most well-known cigarette, cigar, and vaping products. ITG Brands carries at its core, the mindset that, in order to succeed, a company must treat its people well and give them the tools they need to win.  We are currently searching for a Web Shop Manager for our Marketing department headquartered in Greensboro, North Carolina. ITG Brands is currently supporting an in-office/remote workplace hybrid model for this opportunity.

 

Job Summary:

Responsible for the development and execution programs to support online sales growth, as well manage daily operations for one of our retail eCommerce sites. Responsible for all site content, product, and promotional updates.

 

WHAT YOU WILL DO

Duties and Responsibilities:

(This list is not exhaustive and may be supplemented as necessary by ITG Brands)

  • Content/site updates across product, promotion, and marketing material
  • Navigation and creative content optimization
  • Oversees site promotional strategy and new product launches
  • Creates promotional and product hindsight across all categories; analyzes user behavior, set metrics and relates findings to sales/site performance. Presents hindsight to key cross functional partners including Ecommerce Director and Brand stakeholders.
  • Partners with Product / UX on new site features + functionality to support overall digital merchandising strategy
  • Understands sources of traffic to maximize performance and optimize customer journey
  • Reviews on site search results on a weekly basis, and looks for ways to constantly optimize (business rules, copy, etc.)
  • In partnership with cross functional teams, build out site blueprints & wireframes based on feedback from merchandising and marketing. Blueprints/Wireframes include Homepage, Landing Pages and special shop ideas to support new category initiatives and product assortments.
  • Performs other job-related duties as assigned.

Job Requirements

Required Minimum Qualifications:

Education and Experience:

  • High School Diploma / GED and 9+ years of related work experience or
  • Associate’s Degree in related field of study and 7+ years of related work experience or
  • Bachelor’s Degree in related field of study and 5+ years related work experience
  • Experience to include, but is not limited to:
    • ecommerce operations or digital merchandising experience driving measurable revenue results
    • Proficiency in ecommerce platforms and site analytics tools
    • History working with a regulated product referred

Knowledge of:

  • Intermediate to Advanced proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams

Skilled in:             

  • Verbal and written communication
  • Attention to detail
  • Problem/situation analysis
  • Effective time and task management
  • Multitasking capabilities
  • Flexibility and adaptability

Ability to:

  • Communicate to a broad and diverse audience
  • Maintain effective working relationships
  • Demonstrate critical thinking
  • Work with diverse populations and varying education levels
  • Receive and communicate information orally and in writing
  • Prioritize assignments, workload, and manage time accordingly
  • Work with business partners in different time zones

 

Preferred Qualifications:

Education and Experience:

  • 3+ years Supervisory / managerial experience
  • Knowledge of FDA, regulatory, and compliance policies

 

Work Environment and Physical Demand:

  • Requires moderate physical effort. Occasionally lifts or moves objects up to 50 lbs.
  • Walks, sits, or stands for extended periods.
  • Requires prolonged machine operation including vehicle, computer, and keyboard equipment.

 

This job description is intended to be generic in nature and describe the essential functions of the job.  It is not necessarily an exhaustive list of all duties and responsibilities.  The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

This job description is intended to be generic in nature and describe the essential functions of the job.  It is not necessarily an exhaustive list of all duties and responsibilities.  The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening.

ITG Brands provides equal employment opportunities to all employees and applicants without regard to race, color religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class.

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