About us

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity. ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table. We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.

The role

Join our global transformation journey as a Business Process Lead – a critical connector between our Business Process Leads (BPLs), System Integrators (SI), and IT teams. The BPL plays a key role in enabling successful S/4HANA adoption by facilitating technical discussions, maintaining design integrity, and raising SAP knowledge within the business. What You’ll Do: Act as a trusted advisor to executive leadership throughout design, build, deployment, and testing. Translate business requirements into scalable solutions while protecting the integrity of the global process template. Review and support partner functional specifications and configurations. Analyze system defects and guide resolution strategies. Provide quality oversight across all phases of the program. Contribute expertise across testing, training, data, reporting, and business change. Collaborate on tools, frameworks, and delivery plans that drive efficiency and adoption.

Key accountabilities

Key Responsibilities & Decisions: Ensure stage gate criteria are met for the Source to Pay process in the U.S. market deployment. Guide and drive adoption of the Global Template across U.S. markets and factories (excluding LFRs). Co-create readiness and engagement plans with local teams to support change management. Lead workshops, playbacks, and “Day in the Life” sessions to build end-user confidence and readiness. Enable global functions to transition into the Target Operating Model, including adoption of new roles and controls. Drive data quality standards that empower end-to-end business insights and a single source of truth. Your Impact: As the Business Process Lead, you’ll be at the heart of our digital transformation – not just supporting implementation, but shaping how our teams evolve to meet the demands of the future. You’ll help unlock smarter decision-making, faster execution, and stronger collaboration across global markets. If you’re passionate about transformation, SAP S/4HANA, and empowering people with the right tools and processes – we want to hear from you.

Skills & experience

Qualifications: In-depth knowledge of typical business processes within the CPG/Tobacco industry. Experience with S/4HANA, specifically in: Source-to-Pay processes Business Partner and Material Master data Supplier collaboration Previous experience in a similar role on a program of comparable scale and scope (e.g., Unify). Ability to understand how functional requirements translate into technical solutions within S/4HANA. Skilled in reviewing and approving: Technical designs provided by the System Integrator (e.g., RICEFW functional specifications, configuration specifications for standard S/4 settings) Functional interface designs with external systems Ability to assess and approve data requirements to support functional design, including reviewing outputs from SI Functional Data Analysts. Capable of managing and approving changes to functional/technical designs due to localizations or defects discovered during testing. Proficient in supporting business users through testing, cutover, and hypercare, including guidance and coordination with the SI team.

What we offer

• Competitive benefits package that includes medical/dental/vision/life insurance/disability plans • Dollar for dollar 401k match up to 6% and 5% annual company contribution • 15 Company-paid holidays • Generous paid time off • Employee recognition and discount programs • Education assistance • Employee referral bonus program • Hybrid workplace – remote / in office • Summer hours • Casual dress policy Monday through Friday

Next steps

ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at TalentAcquisition@itgbrands.com.