Voyager Head of US Operations & Value Delivery
Role Type
About us
ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity. ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table. We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.
The role
Voyager is transitioning from programme delivery into business execution. As Imperial Brands establishes a new cross-border operating model, the US business must successfully transition to Morocco production, deliver the Voyager value case, and build the capabilities required for future network expansion. The Voyager Head of US Operations & Value Delivery is accountable for the successful execution, integration, and value realization of the US Voyager operating model. The role owns the end-to-end transition of US supply, inventory, logistics, customs, warehousing, and route-to-market operations from the current state to the future Voyager model. Beyond the initial transition, the role is responsible for scaling and embedding the operating model, integrating future manufacturing locations, including Cambodia, and driving the next wave of value creation through FY28 and beyond. Acting as the operational owner of the US Voyager business model, the role connects US operations with the global supply chain network to ensure seamless product, information, and financial flows across markets, factories, and functions. The role reports to the Head of Planning & Value Realization, translating strategy, planning frameworks, and value targets into operational delivery and business results. 1. US Transition Leadership: Lead delivery of the US transition from current-state operations to the future Morocco production model, including transition planning, market readiness, inventory transition, service continuity, warehousing and distribution readiness, customs, duty drawback and trade compliance integration, cross-functional governance, readiness assessments, and go-live recommendations. 2. Voyager Value Delivery: Own realization of the Voyager US value case by delivering committed savings and benefits, driving inventory optimization, optimizing logistics, warehousing and distribution costs, supporting duty drawback and trade efficiency objectives, identifying further value opportunities, and embedding continuous improvement after transition. 3. US Operations Ownership: Act as the operational business owner for the future US Voyager model, accountable for product flow from source to market, inventory and stock management, warehousing strategy, distribution execution, market transition sequencing, service-level performance, and operational risk management. 4. Global Network Integration: Lead integration of the US business into the future Voyager network, connecting US operations with Morocco manufacturing, supporting future Cambodia integration, establishing standardized ways of working, and creating an integrated end-to-end operating model across markets and manufacturing locations. 5. Systems & Process Integration: Lead operational integration of systems, data, and planning processes, including process harmonization, planning and inventory visibility, systems integration, data quality, performance reporting, KPI management, workflow design, governance, and controls. 6. Cross-Functional Leadership: Act as the primary integration point across Supply Chain, Logistics, Customs & Trade, Planning, Manufacturing, Finance, Tax, Regulatory, Commercial, Technology, and Change Management, driving alignment, ownership, and delivery across all impacted functions. 7. Executive Governance & Decision Support: Provide leadership with clear visibility of transition readiness, value realization, delivery risks, key dependencies, strategic trade-offs, and expansion opportunities, supporting Programme Board, SteerCo, and executive forums with decision-ready recommendations.
Key accountabilities
• Senior supply chain or operations leadership experience • End-to-end route-to-market expertise • Distribution, inventory, and logistics management • Global operating model implementation • Transformation and transition leadership • Value creation and benefits delivery • Cross-functional stakeholder management • Trade, customs, and international supply chain understanding • Systems and process integration experience Strong commercial and financial acumen
Skills & experience
• Degree in Supply Chain, Operations, Business, Finance, or related field • Senior leadership experience in supply chain, operations, logistics, or route-to-market execution • Proven experience leading complex transitions or operating model implementations • Strong experience in inventory, warehousing, distribution, and service continuity management • Strong value delivery, benefits tracking, and operational performance management experience Strong cross-functional stakeholder leadership and executive communication skills
What we offer
• Competitive benefits package that includes medical/dental/vision/life insurance/disability plans • Dollar for dollar 401k match up to 6% and 5% annual company contribution • 15 Company-paid holidays • Generous paid time off • Employee recognition and discount programs • Education assistance • Employee referral bonus program Annual Base Salary Range: $ - $ Final compensation will be determined based on experience, qualifications, and internal equity. This role may also be eligible for annual bonus or incentive compensation.
Next steps
ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at TalentAcquisition@itgbrands.com.
Everyone Belongs
ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at TalentAcquisition@itgbrands.com.
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